interim management case study

When in early 2006, PartyGaming, the World’s leading listed online gaming company wanted to invest in a Tier 1 ERP system, they turned to Alf Oldman. Alf was known for his strong background in successfully implementing ERP systems in complex, multi-cultural organizations.

Regulated and licensed by the Government of Gibraltar, PartyGaming has twelve hundred employees, located in Gibraltar, India, Bulgaria, and Israel. PartyGaming has customers throughout the World, with market leading and competitive software products, in twelve languages and three currencies.

PartyGaming recognized that they need to improve back office processes and systems in order to achieve:

             • Scalability to support growth
             • A platform for future mergers and acquisitions
             • Improved financial control and transparent reporting
             • Improved HR controls and reporting
             • Optimized business processes
             • Multi-currency environment.

PartyGaming appointed Alf Oldman as Interim Program Director. Key steps included:

             • Investigating existing processes and systems, and conceiving a far reaching improvement program covering all Finance, Procurement and HR processes globally, based on best practice

             • Researching available ERP software applications globally and selecting Oracle applications, plus a custom development of a tool to handle reconciliations with Payment Service Providers

             • Leading commercial negotiations with vendors and partners, which included identifying and appointing Sierra Atlantic as implementation partner, plus Oracle Consulting as client-side advisor, together with third party localization suppliers in Bulgaria and Israel

             • Delivering a phased rollout to 40+ legal entities in Gibraltar, India, Bulgaria, UK and Israel.

             • Alf particularly helped PartyGaming with:

                       o Change management
                       o Delivering the business benefits, including striving for true best practice level business processes
                       o Mentoring managers
                       o Providing stretch targets and a roadmap forward

Interim Manager and Transition Director - Alf Oldman